A speech-to-text model built for agent turns
Generic speech-to-text gives you a transcript. An agent needs to know that “four” meant the party size it just offered, that the caller switched languages mid-sentence, and — hardest of all — that they have actually finished talking. Get any of that wrong and the transcript is technically accurate while the conversation falls apart.
VoiceRun STT Model is our first-party model, built on the open Qwen3-ASR foundation and hardened for real phone lines, heavy accents, code-switching, background noise, and half-finished sentences. It handles live production calls for VoiceRun agents today.
Speech-to-text should be dynamic
Most STT models are used statically: you configure a language and hint string once at connect time, then hope. But a conversation isn't static. The vocabulary that matters changes with every agent turn — the options just offered, the name just spelled. The language can change with every caller. Even the pace changes, turn by turn. VoiceRun STT Model is built dynamic: re-bias the context and re-target the language as the conversation moves, on one socket, while the server decides when each turn ends.
A conversation moves — its vocabulary, its language, its rhythm. VoiceRun STT Model is speech-to-text that moves with it.