Autonomous Voice AI for Enterprise
VoiceRun sets up the best possible voice AI on the world’s best model providers. Then it gets better on its own: production call data, human annotations, and more feed a loop that autonomously builds systems and fine-tunes models to perform at the highest level.
VoiceRun Agents
Voice agents should be software.
We don’t prompt and pray. We set up the best system possible on the world’s best model providers: agents defined in code, testable, auditable, and instrumented with regression tests, evals, and adversarial simulations. From there the system improves autonomously. It ingests production call data, human annotations, and more, then rebuilds agent harnesses and fine-tunes models until they perform at the highest level. Models we train for you serve only you.
$vr simulate --wait
✓9/9 simulated calls passed · evaluator: judge
$vr release --entrypoint main --weight 25
✓canary live · 25% of traffic
▸evaluators scoring every production session…
$vr release --entrypoint main --weight 100
✓rolled out · models fail over automatically
Model Providers
Vertex AI
AWS Bedrock
DeepSeek
VoiceRun
Telnyx
I was charged a late fee, but I mailed the check on the first.02:12
I understand — let me pull up the account and take a look.02:17
I can waive that fee for you today — give me one moment.02:26
Oh, thank you. That’s a relief.02:30
Coaching tip
Read the waived amount back to the caller before closing — it confirms the fix and heads off a repeat call about the same fee.
VoiceScore
Elevate your CX team.
Simplify your vendor set, reduce your spend, and improve your customer experience with QA built for the AI era. We set up the best scoring system possible on the world’s best model providers: every call your team takes is scored, rather than a sampled handful, with a diarized transcript, cited quotes, a written rationale and a coaching recommendation minutes after the call ends. From there the system improves autonomously. Production call data and your team’s annotations fine-tune the scoring models until they judge calls the way your best reviewers would.
Up to
70%
of QA costs saved
VoiceScore customers
Elevating staff and preparing for an AI transformation while spending less on QA.
Data & fine-tuning
Your data becomes a compounding advantage.
Our distillation and fine-tuning pipeline autonomously tunes LLMs and audio models to maximize performance on your data: mined in place and gated on evals before release. The models it produces are yours. Each is registered to your organization and serves only you, from a private endpoint we run for you or delivered into your cloud, free of any dependence on a frontier lab. Your traffic improves your models and nobody else’s, and the advantage compounds with every call. This is how every VoiceRun deployment works.
Audio Control Plane
Unify Call Journeys.
The Audio Control Plane sits between your phone numbers and whoever answers them, and VoiceRun holds the call as its media anchor from first ring to hang-up. Recording, transcript, events and evaluation land in a single record under one call ID, whether the caller reached an AI agent, software your own team wrote, or your people. Keep your carrier contracts, your numbers and your rates, and split live traffic by weight across VoiceRun releases, agents and environments for A/B and canary.
Enterprise readiness
Working with VoiceRun.
Secure & Sovereign
Run in our SOC 2 managed cloud, or host VoiceRun in your own. Your code remains your code, your data remains your data, and the models we train for you serve only you.
Forward Deployed
AI Solutions Consultants shape the engagement with you: the use cases, the success criteria, the rollout order. Forward Deployed Engineers ship it alongside your team, in your business hours. Then they keep it running.
Partnership
Investments designed to change how you do business, metered against transparent per-minute rates, never against headcount. Start with a fixed-term pilot, credited toward your first year.
Bring your Voice UX into the AI era.
A consultation is a working session with an AI Consultant: your call flows, your telephony, your constraints, and the shortest path to something measurable in production.